UK Terms of Sale - Editor

Terms of Sale Editor

Fill in the details below to generate your customized UK terms of sale

🏢 Company Details

Optional - Find at Companies House

👥 Customer Classification

? Consumer Rights Act 2015 provides stronger protections for consumers than businesses. Choose based on who will typically buy from you.
Consumers have 14-day cooling-off rights under Consumer Contracts Regulations. B2B contracts have more flexibility.

📦 Products/Services Offered

Describe your products/services in detail
? Different rules apply to physical goods vs digital products vs services. Digital content has specific consumer rights under Consumer Rights Act 2015.

💷 Pricing & Payment Terms

? UK law requires consumer prices to include VAT. B2B can show prices excluding VAT if clearly stated.
? When is payment required - upfront, on delivery, or after? This affects your cashflow and customer rights.
Late Payment of Commercial Debts Act: For B2B sales, you can charge 8% + Bank of England base rate on late payments plus £40-£100 debt recovery costs.

🚚 Delivery Terms

? How do customers receive your products/services? This affects Consumer Rights Act obligations.
e.g., "2-3 working days", "Instant", "Within 24 hours"
? Risk and ownership transfer is crucial for liability. Consumer contracts: risk usually passes on delivery. B2B: you can specify different terms.

↩️ Returns & Refunds Policy

Consumer Contracts Regulations 2013: Consumers have 14-day cooling-off right for online/distance sales. Exceptions: digital content started with consent, personalized goods, perishables, sealed goods opened.
? Minimum 14 days by law for distance sales. You can offer longer (e.g., 30 days) for better customer service.
? For consumer cooling-off returns, customer normally pays unless you offer free returns. For faulty goods, you MUST pay return costs.
By law: must refund within 14 days of receiving return
List products that cannot be returned under consumer law exemptions

✅ Warranty & Quality Guarantees

Consumer Rights Act 2015: Goods must be of satisfactory quality, fit for purpose, and as described. Services must be performed with reasonable care and skill. Digital content must be of satisfactory quality and fit for purpose.
? Consumer Rights Act provides automatic rights (30 days full refund, 6 months presumed faulty, up to 6 years in England). You can offer additional commercial warranty.

⚖️ Liability Limitations

CRITICAL: You CANNOT exclude liability for death/personal injury, fraud, or breach of Consumer Rights Act protections. For B2B, you can limit liability but must be reasonable under Unfair Contract Terms Act 1977.
? For business customers, you can cap liability (except for death/injury/fraud). Common caps: contract value, 12 months fees, or specific amount.
? Consequential/indirect losses include lost profits, business interruption, reputation damage. Only valid for B2B contracts.

©️ Intellectual Property Rights

? Critical distinction: ownership vs. license. For physical goods, customers own them. For software/digital content, they typically get a license to use, not ownership.

🔒 Data Protection & Privacy

UK GDPR and Data Protection Act 2018: You must have a separate Privacy Policy. These Terms should reference it and cover data processing basics.
Link to your separate Privacy Policy (required by UK GDPR)
? PECR (Privacy and Electronic Communications Regulations) requires cookie consent for non-essential cookies.

⚡ Force Majeure

? Force Majeure excuses non-performance due to events beyond reasonable control (pandemic, natural disaster, war). Not automatic in UK law - must be in contract.
Force Majeure typically covers: acts of God, war, terrorism, pandemic, government action, strikes, natural disasters, failure of utilities/transport.

⚖️ Dispute Resolution

? Which UK law applies to the contract. Usually where your company is based. England & Wales, Scotland, and Northern Ireland have different legal systems.
? Which courts handle disputes. For consumers, they can always sue in their local courts. For B2B, you can specify exclusive jurisdiction.
? For consumer disputes, you should provide details of Alternative Dispute Resolution (ADR) schemes. EU consumers have access to Online Dispute Resolution (ODR) platform.
Optional but recommended for consumer disputes

📋 Additional Terms & Conditions

Leave blank if same as effective date

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