(England & Wales)
Create your lone worker policy with risk identification, control measures, emergency procedures, communication protocols, and home working provisions.
Professionally drafted — structured following the Health and Safety at Work etc. Act 1974 and Management of Health and Safety at Work Regulations 1999 for England and Wales.
Download a professionally drafted lone worker policy template for UK employers, also known as a working alone policy, lone working policy, solo worker policy, or remote worker safety policy. Covers types of lone working (fixed establishments, working separately from others in large premises, mobile workers, home working, out-of-hours working), hazard identification specific to lone workers (violence, aggression, medical emergencies, accidents, stress, inability to call for help), control measures, check-in and check-out protocols, communication arrangements, lone worker monitoring devices, emergency procedures, training requirements, home working provisions (workstation assessment, DSE, communication, emergency contact), monitoring and review. Relevant to field workers, sales reps, surveyors, engineers, delivery drivers, estate agents, property and healthcare workers, home care visitors, night workers, and security staff. Structured following the Health and Safety at Work etc. Act 1974, the Management of Health and Safety at Work Regulations 1999, and HSE guidance INDG73 on working alone, for England and Wales. There is no specific UK legislation for lone workers — employers must assess and control lone working risks under general health and safety duties.
Whether you prefer step-by-step guidance or a traditional form, both methods produce the identical professionally-formatted lone worker policy. Choose the style that suits you.
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Health & Safety Policy, Risk Assessment, Fire Safety, COSHH, Lone Worker
Structured following UK H&S legislation.
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Any organisation with employees who work alone or separately from their colleagues. Our template covers all types of lone working.
There is no single UK law just for lone workers, but the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999 require employers to assess and control the risks of lone working. HSE guidance (INDG73) sets out what good practice looks like.
There is no single piece of legislation dedicated solely to lone workers. However, the Health and Safety at Work Act 1974 requires employers to ensure the health, safety, and welfare of all employees — including those who work alone. The Management of Health and Safety at Work Regulations 1999 require a specific risk assessment of lone working hazards. HSE guidance states that employers should not allow lone working unless it is safe to do so, and must assess whether one person can adequately control the risks of the work.
Lone working takes many forms — working alone in a fixed establishment, working separately from others in a large building, mobile workers visiting clients or making deliveries, home workers, and staff working outside normal hours. Each has different hazards that need specific control measures.
Our lone worker policy template includes policy scope, types of lone working, hazard identification, control measures, emergency procedures and check-in protocols, communication and monitoring arrangements, a conditional home working section, training requirements, and sign-off.
Without a documented lone worker policy, employers face HSE enforcement risk, delayed response to incidents affecting lone staff, no evidence of risk assessment or control measures, employers' liability insurance complications, and greater exposure to civil claims if a lone worker is harmed.
There is no specific legal requirement for a standalone lone worker policy.
However, employers must assess and control the risks of lone working under the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999. A written policy is the most practical way to evidence that you have done this.
Anyone who works by themselves without close or direct supervision.
This includes mobile workers, people working from home, security guards, cleaners working outside normal hours, delivery drivers, estate agents conducting viewings, and anyone working separately from colleagues in a large premises.
Yes. The template includes a conditional home working section that is only included when relevant to your business.
It covers workstation assessment, communication arrangements, and emergency procedures for employees working from home.
Many businesses complete their lone worker policy without one.
Our template is structured following the HSWA 1974 and Management Regulations 1999. Consider professional advice if your lone workers face high-risk situations such as working with vulnerable people, cash handling, or remote locations with poor communication.
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