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What is the rental property address?

The property where the tenant wants to keep the pet

Enter the full address of the rental property as it appears on the tenancy agreement — this is the property where the tenant wants to keep the pet.
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Who is the tenant?

The tenant(s) who made the pet request

If joint tenants, include all names. Enter "As above" for the address if the tenant lives at the rental property.
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Who is responding?

Landlord or managing agent details

If a letting agent manages the property, they can respond on the landlord's behalf. Enter whoever is issuing this notice.
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Key dates

When was the request received and when is this notice dated?

Under the Renters' Rights Act, landlords must respond in writing within 28 days. If you do not respond within 28 days, the tenant may apply to the court to enforce the request.
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What pet has been requested?

Details of the pet the tenant wants to keep

The type and size of pet is relevant to whether a refusal is reasonable. A goldfish in a tank is very different from a large dog in a small flat — be specific.

What is your decision?

Are you approving or refusing the pet request?

Approved
📋
Approved with Conditions
Refused
"Approved with Conditions" is recommended for most cases. It allows the pet while protecting the property with damage liability clauses and behaviour requirements. A blanket refusal without specific grounds risks being deemed unreasonable under the Renters' Rights Act.
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What conditions apply?

Set the terms for keeping the pet

Conditions must be reasonable. Common conditions include damage liability, vaccination requirements, neutering, and behavioural expectations. Note: landlords cannot require tenants to take out pet insurance — this provision was removed from the Act in July 2025.

Why is the request being refused?

The reason must be legally reasonable

Important: Under the Renters' Rights Act, a landlord cannot unreasonably refuse a pet request. Blanket "no pets" policies are not a reasonable ground. Refusal must be specific and evidence-based.
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Any additional notes?

Optional extra information for the tenant

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