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Grievance Procedure Editor

Fill in the details below to generate your customized UK grievance procedure

🏢 Company Details

👥 Scope of Procedure

? Typically applies to all employees. You may exclude certain groups if you have separate procedures (e.g., directors, contractors).

💬 Informal Resolution

? ACAS recommends attempting informal resolution before formal grievances. Typical timeframes are 5-10 working days.
? Usually their line manager or someone they feel comfortable discussing the issue with.

📋 Formal Grievance Submission

? Typically HR or a senior manager. Should be someone who can act impartially.
? Must be in writing. Can be by email, letter, or formal grievance form.

🔍 Investigation Process

? Time allowed to investigate the grievance before holding a meeting. ACAS recommends without unreasonable delay.

🤝 Grievance Meeting

? Statutory right under Employment Relations Act 1999. Companion can be a work colleague or trade union representative.

✅ Grievance Outcome

? How long after the meeting will the decision be communicated? ACAS recommends without unreasonable delay.

⚖️ Appeal Process

? How long does the employee have to submit an appeal after receiving the outcome?
? Should be someone more senior than the original decision-maker and who was not involved in the original grievance.

🔒 Confidentiality & Records

Must comply with GDPR and potential tribunal time limits

🛡️ Protection & Support

? Employees who raise genuine grievances must be protected from detriment or dismissal.

🏛️ External Resolution Options

? Employees retain the right to contact ACAS or lodge an Employment Tribunal claim. Statutory time limits apply (usually 3 months minus 1 day).

✍️ Employee Acknowledgement of Receipt

? A grievance procedure is a company policy, not a contract — it does not require a signature. However, many employers add an acknowledgement section as evidence the employee received and understood the procedure. This is considered best practice.
? Add multiple lines if you want to distribute and get acknowledgement from several employees on the same printed copy. Most employers use 1 line per copy, printing a copy for each employee.
💡 A grievance procedure is a company policy — it does not legally require signatures. However, an acknowledgement section provides useful evidence that employees have been given and understood the procedure.

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