We stand behind every template we sell. If something's technically wrong, we'll make it right.
You're Covered If:
- File is corrupted or won't open
- Missing content described on product page
- Technical errors prevent use as described
- File format incompatibility that prevents editing
Why you probably won't need this: You can preview the full template with watermark before purchase – so you'll know exactly what you're getting.
Bought the Wrong Template?
Mistakes happen – we get it. Within 30 days, here's how we can help:
Template Swap: We'll cancel your original and issue a different template of equal or lesser value.
Store Credit: Full purchase amount to use on any template. Never expires.
Offered at our discretion for genuine mistakes – we reserve the right to decline repeat or unreasonable requests.
How to Request:
Email [email protected] within 30 days with your order number.
We aim to respond within 2 business days. Approved refunds processed within 5 business days.