The company or individual name that will appear on the letter
📍
What is your business address?
This will appear at the top of the letter
👤
Who is the tenant?
The name(s) on the tenancy agreement
🏢
What property is this letter about?
The full address of the rental property
This should match the address on the tenancy agreement exactly.
📋
Why is the tenancy ending?
Select the reason for the tenancy ending
📝
Tenant Gave Notice
📅
Fixed Term Expiry
🤝
Mutual Agreement
📨
Landlord Notice
⚡
Break Clause
📅
What are the key dates?
When the notice was given and move-out date
The tenant should vacate and return keys by 12:00 noon on the move-out date.
🔍
Is a final inspection scheduled?
Do you have a date and time for the check-out inspection?
✅
Yes, inspection scheduled
📞
Will be arranged later
💰
Tell us about the deposit
Deposit amount and protection scheme details
You must return the deposit within 10 days of agreeing on any deductions. Failure to protect a deposit can result in penalties of up to 3x the deposit amount.
🔑
What keys need to be returned?
List all keys, fobs, and access devices
Important: If all keys are not returned, you may charge for lock replacement costs.
🧹
What cleaning standard is required?
Select the level of cleaning expected
✨
Professional Clean
🏠
Domestic Standard
👍
Reasonable Clean
⚡
What about utilities and bills?
Instructions for final meter readings and bills
📬
Do you need their forwarding address?
Required for deposit return and post forwarding
✅
Request in Letter
📋
Already Have It
You need a forwarding address to return the deposit. Without it, the deposit return process cannot be completed.