All tenancy deposits must be protected by an approved scheme
This should be on the scheme's correspondence
The rental property this dispute relates to
List all named tenants on the agreement
Start and end dates of the tenancy
The total deposit paid at the start of tenancy
Name and address as appear on the tenancy
The amount they want returned to them
What are they saying and why do they claim a full refund?
The amount you believe should be deducted from the deposit
Explain why you dispute their claim and what damage/issues occurred
List each cost with justification and supporting evidence
List all documents, photos, invoices, and correspondence
Summarise your position and what you want the adjudicator to award
Your name, position, and the statement date
Review your landlord defence statement below
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