UK Grievance Procedure - Editor

Grievance Procedure Editor

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🏢 Company Details

👥 Scope of Procedure

? Typically applies to all employees. You may exclude certain groups if you have separate procedures (e.g., directors, contractors).

💬 Informal Resolution

? ACAS recommends attempting informal resolution before formal grievances. Typical timeframes are 5-10 working days.
? Usually their line manager or someone they feel comfortable discussing the issue with.

📋 Formal Grievance Submission

? Typically HR or a senior manager. Should be someone who can act impartially.
? Must be in writing. Can be by email, letter, or formal grievance form.

🔍 Investigation Process

? Time allowed to investigate the grievance before holding a meeting. ACAS recommends without unreasonable delay.

🤝 Grievance Meeting

? Statutory right under Employment Relations Act 1999. Companion can be a work colleague or trade union representative.

✅ Grievance Outcome

? How long after the meeting will the decision be communicated? ACAS recommends without unreasonable delay.

⚖️ Appeal Process

? How long does the employee have to submit an appeal after receiving the outcome?
? Should be someone more senior than the original decision-maker and who was not involved in the original grievance.

🔒 Confidentiality & Records

Must comply with GDPR and potential tribunal time limits

🛡️ Protection & Support

? Employees who raise genuine grievances must be protected from detriment or dismissal.

🏛️ External Resolution Options

? Employees retain the right to contact ACAS or lodge an Employment Tribunal claim. Statutory time limits apply (usually 3 months minus 1 day).

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This procedure has been carefully drafted and reviewed by a qualified legal professional. It provides a strong legal foundation but is not a substitute for personalised advice. Your purchase includes lifetime access to this document via our secure online portal, with free updates for 12 months. For tailored guidance and complete peace of mind, you can book a consultation with one of our legal professionals here.

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