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Pet Permission Decision Notice

Formal response to a tenant's pet request under the Renters' Rights Act

🏠 Property & Parties

? The full address of the rental property where the tenant is requesting to keep the pet. This must match the property on the tenancy agreement.
? The full name(s) of the tenant(s) who made the pet request. If joint tenants, include all names as they appear on the tenancy agreement.
Enter "As above" if the tenant lives at the property
? The landlord or their managing agent who is responding to the pet request. If a letting agent manages the property, they can respond on the landlord's behalf.

📅 Key Dates

? The date you received the tenant's written pet request. This starts the 28-day statutory deadline — if you do not respond within 28 days, the request is automatically treated as approved.
This starts the 28-day response deadline
? The date this decision notice is issued. This must be within 28 days of the request date to comply with the Renters' Rights Act. The notice proves you responded within the statutory deadline.
Must be within 28 days of the request date
Under the Renters' Rights Act (inserting Section 16A into the Housing Act 1988), landlords must respond to a pet request in writing within 28 days. If you do not respond within 28 days, the tenant may apply to the court to enforce the request.

🐾 Pet Details

? Select the type of pet the tenant has requested. The type of pet is relevant to whether a refusal is reasonable — for example, a large dog in a small flat may be a reasonable refusal, while a goldfish would not.

✅ Your Decision

? Under the Renters' Rights Act, a landlord cannot unreasonably refuse. "Approved with Conditions" is recommended — it allows the pet while protecting the property with damage liability clauses and behaviour requirements.
? Conditions must be reasonable. Common conditions include damage liability, vaccination requirements, neutering, and behavioural expectations. Note: landlords cannot require tenants to take out pet insurance under the Renters' Rights Act — the insurance provision was removed from the Act in July 2025.
? Legally reasonable grounds include: superior lease prohibition, building insurance exclusion, property unsuitable for the specific pet, freeholder rules, or documented health/allergy issues of an immediate neighbour. A blanket "no pets" policy is NOT a reasonable ground.
The reason must be legally reasonable under the Renters' Rights Act
Important: Under the Renters' Rights Act, a landlord cannot unreasonably refuse a pet request. Refusal grounds must be specific and evidence-based — for example, a superior lease restriction, building insurance exclusion, or the property being unsuitable for the specific pet requested. Blanket "no pets" policies are not a reasonable ground for refusal.

📝 Additional Information

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